FinPay – Patient Financial Experience, High Quality Care With Financial Education

Maximizing The Patient Financial Experience
Pre-Care Education,
Pre-Care Payments, Greater Satisfaction.

Automating patient engagement to deliver the cost transparency, education and affordable payment options patients need to understand and afford their financial responsibility.

FinPay is committed to solving the affordability crisis in healthcare by enhancing the patient financial experience through pre-care engagement, expanding healthcare financial literacy, advocating for cost transparency, and offering affordable payment options, all while restoring consumer trust in the American healthcare system.

FinPay for Providers

FinPay for Patients

One of the biggest problems facing US consumers is the affordability barrier in healthcare.

In 2015, 53% of
patients failed to fully pay off
medical bills.

In 2016, 68% of
patients failed to fully pay off
medical bills.

By 2020, this
number is projected to rise
to 95%.

Tech-Enabled Fully Managed Service Solutions

The FinPay technology platform is everything you need for patient financial management and reporting. FinPay’s platform integrates with your existing revenue cycle management software to create an optimized, data-driven approach to patient financial management for you, while building better relationships with your patients.

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Disciplined Patient Financial Management Strategy

Pre-Care Engagement

Financial Education, cost transparency and affordable payment options.

Technology

Risk Stratification and Financial Clearance Rules Engine.

automation

Patient Payment Automation

Analytics

Data insights, transparency, and visibility.

A Quick Start Guide to Patient Financial Management (PFM)

Download this free guide to discover how to improve the patient experience and financial performance.

Download My Free Guide

see how our process works

SEE WHAT OUR PATIENTS AND PROVIDERS ARE SAYING ABOUT FINPAY
"We tried various technology & collection strategies, but FinPay proved that their pre-care solution is the only way to deliver a positive patient financial experience and also get us paid for the services we provide."
Deanna V.P. Finance
SEE WHAT OUR PATIENTS AND PROVIDERS ARE SAYING ABOUT FINPAY
"FinPay ensures the financial conversation is handled prior to care so the last thing our patients remember about our brand is the high quality clinical care we deliver."
Kevin Chief Financial Officer
SEE WHAT OUR PATIENTS AND PROVIDERS ARE SAYING ABOUT FINPAY
"FinPay was awesome. Very professional with kindness and empathy. I was not just another person to collect money from. I felt like they truly cared about our situation and fears. They should be recognized and rewarded."
Patient - FinPay
SEE WHAT OUR PATIENTS AND PROVIDERS ARE SAYING ABOUT FINPAY
"FinPay was very helpful and thorough with explaining my financial responsibilities as well as all the options available to meet them. They were very understanding regarding time needed to get certain information and complete steps."
Patient - FinPay
SEE WHAT OUR PATIENTS AND PROVIDERS ARE SAYING ABOUT FINPAY
“I was not just another person to collect money from. I felt like FinPay truly cared about our situation and fears. FinPay should be recognized and rewarded.”
FinPay Patient

FinPay joins the National Association of Addiction Treatment Providers (NAATP)

Complex financial conversations with patients are increasingly becoming paramount to addiction treatment centers. As a supporter member of NAATP, FinPay helps provider members in unprecedented times of pandemic, protesting, and beyond. With FinPay’s fully managed patient financial management solution, we empower providers to improve the patient financial experience, align on pre-care payment schedules, and improve patient satisfaction by removing the affordability barrier patients face. We have helped organizations like Seabrook House, Recovery Centers of America, Sprout Health Group, Recovery Unplugged and more to educate patients on their financing options, schedule payments, ensure provider compliance, and improve patient satisfaction. We look forward to continuing to be a supporter of the NAATP and doing everything we can to help patients get treatment.

Our Solutions

Our Payment Specialist Team

Meet your new in-house patient financial management team. We source, hire, and train payment specialists and place them onsite at your admissions office, call center, hospital or practice to create high-touch engagements with patients. Our payment specialists take the burden of healthcare financial literacy away from your staff—educating patients about their financial responsibility, consulting on cost saving strategies, insurance benefits, and enroll patients into pre-authorized payment programs.

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