Improve the financial experience: Antiquated processes and collection practices not only hurt cash flow, they fuel the growing problem and hurt the Provider’s brand image. For many healthcare Providers, this reduced patient satisfaction has a negative impact on reimbursements.
FinPay will provide a better patient financial experience. An educated patient is a better payer and statistically a more satisfied patient. In addition to our financial education curriculum, our proactive consumer communication tools improve the customer experience and provide an additional consumer touch point while proactively communicating with consumers to address recurring customer service inquiries.